Learn what to do if your order is missing items or is incorrect.
If you receive an order that is incomplete or incorrect, we recommend contacting the store or the platform where the order was placed as soon as possible.
Order issues may include:
- Missing items from your order
- Incorrect items received
- Items not prepared as requested
To help resolve the issue quickly, provide the following details:
- Order number or receipt
- Items affected
- Time and location of the order
For assistance, please contact our Customer Service team via:
- Email: customerservice@highlandscoffee.com.vn
- Hotline: 19001755